Ceesoft participates in the EUREKA/CELTIC project R2D2 Networks together with research institutes (CTTC, SINTEF, Thomson R&D) and Universities (Lund, Nantes, NTNU, UIO). The project looks at techniques and tools to model, analyze and evaluate the users and usage patterns, so that providers can deliver services in accordance with the agreed requirements for QoE and QoS.
The rapidly growing complexity of today’s IT environments, i.e. SaaS and Cloud, requires a new approach to monitoring IT. Traditional IT management solutions fall short of delivering dynamic, easy to use and cost effective solutions. The answer to this is a completely new methodology by using a holistic and Service Centric approach.